Privacy Policy

kshein Hanmao Tong Basic Function Privacy Policy

Introduction and Tips [Special Reminder Terms]

     Your trust is Auchan Supply Chain Management Co. , Ltd ( "We" ) Development and operation kshein Korean Trade Connect is very important, We understand the importance of personal information to you, We will comply with legal and regulatory requirements, Take corresponding security measures, Make every effort to protect your personal information. You are using our product and/Or before service, Please read and understand carefully first "kshein Hanmao Tong Basic Function Privacy Policy" ( "This Privacy Policy" ) , Special emphasis should be placed on reading the terms that we have highlighted in bold, Ensure that you fully understand and agree before starting to use. We would like to inform you through this privacy policy that our use of our products and/How to collect during service or service, use, preservation, Share and transfer this information, And the access we provide for you, to update, Ways to delete and protect this information. If you have any questions during the reading process, You can consult us through the contact information in this privacy policy.

     You agree that the privacy policy indicates that you have understood the basic functions provided by the application and the necessary personal information required for its operation, And agree to the corresponding collection and use, But it does not mean that you have separately agreed to enable the extension function, Handling non essential personal information, Activation of related extension functions, Handling non essential personal information and handling sensitive personal information, We will seek your consent separately based on your actual usage situation.

 [Version update date] :  2024 year [12] month [27] day

[Version effective date] : 2024 year [12] month [27] day

"kshein Hanmao Tong Basic Function Privacy Policy"

[Definition and Scope of Application]

     one, This privacy policy relates to your use of kshein Hanmao Tong website, client, Mini program, The various products and services provided to you by offline stores and new forms emerging with technological development (The following are collectively referred to as "Our products and/Or service" ) related closely, We hope that when you use our product/Before providing services, please carefully read and confirm that you have fully understood the content stated in this policy, Based on this, you can make the appropriate choices according to the guidelines of this privacy policy. This privacy policy applies to our products and/Or the latest version of the service. If used in the products or services of our affiliated companies kshein Products or services provided by Hanmao Tong but without an independent privacy policy, This privacy policy also applies to that part of the product or service.

     two, The affiliated companies referred to in this privacy policy are: One party directly or indirectly controls, Jointly control the other party, And two or more parties are controlled by the same entity, Jointly controlled company. The aforementioned "control" It refers to, Directly or indirectly owned power, Thus, by exercising voting rights, Contract or other means determine or influence the management or decision-making direction of one party.

     three, The relevant terms involved in this privacy policy, We try to express ourselves in a concise and clear manner as much as possible, And provide a link for further explanation, So that you can better understand. You use or after we update this privacy policy (We will promptly inform you of any updates) Continue to use our product and/Or service, This means that you agree to this privacy policy (Including updated versions) content, And agree that we collect according to this privacy policy, use, Save and share your relevant information.

This privacy policy will help you understand the following content:

one, How do we collect and use your personal information

two, How do we use it Cookie Compared to similar technologies

three, How do we share, Entrusted processing, transfer the possession of, Publicly disclose your personal information

four, How do we protect and preserve your personal information

five, How do you manage your personal information

six, How do we handle the personal information of minors

seven, How can your personal information be transferred globally

eight, Notification and Revision

nine, How to contact us

one, How do we collect and use your personal information? We will follow legal procedures, proper, Principle of Necessity and Integrity, Collect and use your personal information within the scope of this policy:

(one) The situation where your personal information is collected and used to achieve basic functions

Our products and/Or the service type is "Online shopping" , The basic function is "Purchase goods or services" , To provide you with our products and/Basic functions of or services, We will collect, Use and save necessary personal information related to you. If you refuse to provide the corresponding information, You will not be able to use our product normally/Or service. The various scenarios for implementing the basic functions of online shopping are as follows:

1, Register as a member

To become our member, So that we can provide you with membership services, You need to provide your phone number, And create a username and password. You use a third-party account to register as our member or log in as a member, We still need you to provide your phone number, Used for creating kshein Hanmao Tong account or bind your existing one kshein Korean Trade Account. We will verify the validity of your identity by sending a SMS verification code, adopt SIM Card information recognition and display corresponding operator. If you only need to use the basic functions of displaying products or services, You do not need to register as our member and provide the above information.

2, Display goods or services

Based on ensuring that we provide you with an adapted page display while connected to the internet, The need to ensure the normal display and compatibility of product or service pages, We will grant specific permissions based on the software installation and usage that you have voluntarily granted, Collect and record information about the devices you use [Equipment name, Equipment model, Operating system and application versions, Language settings, resolving power, IDFV, Unique device identification code (IDFA/ Android OAID/HarmonyOS OAlD/Android ID information, Based on the identification code supported by the device and operating system you are using) , Operator network type, Equipment status, Network status] .

(1) browse

When you browse products or services, You can choose the products that interest you, brand, channel, Click on live streaming rooms, etc/Collection/subscribe/add to/follow/share/Like operation, We will collect your operation records for the purpose of implementing the aforementioned functions and other purposes explicitly stated by us.

(2) search

When you use the search function (Including images, Voice search) When, We will collect your search history, Including search content (Search terms, picture, Voice message) , Browse history/time, Search Time/frequency, And show you the search history.

(3) Personalized recommendations

To help you quickly find the products and services you need, Show you information about the products or services that interest you, Or show you the products you may want to find when you search, We will collect and use your device information and log information (Including your search history, Browse history, Order information, Follow, bookmark, and share information, IP address, Browser type, Visit date and time, as well as records of the web pages you visited) , Based on your personal profile and other authorized information, predict your preference characteristics, Push you products that you may be interested in/service, commercial advertisement, Commercial SMS and other marketing information. The above approach may affect the display of your product browsing page, Product search page sorting, The display of product recommendation pages has an impact.

If you do not want to be influenced by personalized content and commercial advertisements, You can ensure your experience through the following ways:

①If you do not want to accept the business messages we send you/Intelligent voice outbound service, You can unsubscribe at any time according to the SMS prompts or other methods we provide;

②You can long press the recommended product or service image, Select to block related products according to the prompt pop-up window, Brand or service category;

③You can browse and search for products and services by category on the product display page, We also provided you with prices in the search results, Options such as sales ranking that are not tailored to individual characteristics;

picture

3, Ordering and Delivery

        When you are ready for your shopping cart/When settling the items in the shopping bag, kshein The Korean Trade System will generate an order for you to purchase the product. You need to fill in at least your recipient's name in the order, Delivery address and mobile phone number, At the same time, the order number will be specified in the order, Information on the goods or services you have purchased, The amount of goods you should pay, payment method and time.

        If you need to issue an invoice, We also need to provide the invoice header, Taxpayer identification number and email address for receiving invoices. For some special types of goods and services, you also need to provide other necessary information for the goods or services, When cross-border e-commerce retail commodity transactions are involved, you need to provide your ID number number to complete customs clearance.

        All the above information constitutes your "Order information" , We will use your order information for your identity verification, Confirm transaction, Payment settlement, Complete delivery, To query your order and provide customer service consultation and after-sales service.

        If we entrust a third party to deliver to you, You acknowledge and agree that the relevant third party may obtain and use your aforementioned information, Used to achieve delivery objectives. If you modify the above information after the order is generated, You agree kshein Both Hanmao Tong and third parties can obtain and use the above information. If you refuse to provide or do not agree to share such information, We will not be able to complete the related delivery services. If you make changes after the order is generated "Order information" , Including changes to inbound logistics carriers, etc, You agree that a third party will modify your "Order information" Complete sharing with us.

You can do it through kshein Hanmao Tong orders goods or services for others, You need to provide the aforementioned personal information of the actual purchaser. towards kshein Before Han Maotong provides the aforementioned personal information of the actual purchaser, You need to ensure that you have obtained their authorization and consent.

4, payment

After you place your order, You can choose to work with kshein Related parties of Hanmao Tong (Vipshop Payment) Or cooperate with third-party payment institutions (Including Alipay, WeChat Pay and Cloud QuickPass, The following are collectively referred to as "Payment institution" ) The payment services provided. We need to share your order number and transaction amount information with these payment institutions to confirm your payment instructions and complete the payment. When you use the payment function, The payment institution will collect or verify your bank card through its page (Including savings card, Credit Card) And other necessary payment information, To confirm your payment instructions and complete the payment, Specific applicable privacy policies and related user service agreements of various payment institutions. After you complete the order payment, The payment institution will share your payment time with us, Payment amount, Payment channels, Payment number, Payment method, To help us confirm if you have made the payment. If you use Vipshop Pay, from kshein Hanmaitong's related party, Qingdao Auchan Supply Chain Management Co. , Ltd. , provides services and technical support, Auchan Supply Chain Management Co. , Ltd We will include your bank card number, Bank cards within their validity period (Including savings cards, Credit Card) Delegate the necessary payment information to the corresponding financial institution of your choice for processing to complete the payment.

5, Customer service and after-sales functions

Our telephone customer service and after-sales functions will use your account information and order information. To ensure the security of your account, Our call center customer service and online customer service will use your account information to verify your identity with you. When you need us to provide customer service and after-sales service related to your order information, We will check your order information. You may communicate with our customer service personnel when, Provide additional information beyond the above information, If you request us to change the delivery address, Contact person or phone number. You can also apply for returns or exchanges through our self-service service, Door to door refund service, At that time, you may need to provide sender information (Including sender's name, contact information, address) .

6, To provide you with security protection

To fulfill the legal obligation of safeguarding network security and electronic commerce transaction security, Improve the security of our products or services, Identify violations of laws and regulations or kshein The situation of the relevant agreement rules of Korea Trade Connect, We may collect your device information (Equipment model, Process information during the operation of this application, Android ID/Android OAID/HarmonyOS OAlD, Operating system and software version, Equipment status, Network condition, Battery usage status) , Device network environment information [IP address, Bluetooth information, Equipment sensors] , And use or integrate your membership information, Log information and our affiliated companies, Partners obtain your authorization or share information in accordance with the law, To identify whether they are real natural person users, Is it an abnormal location login, Comprehensively assess your account and transaction risks, Perform identity verification, Detecting and preventing security incidents, And take necessary records in accordance with the law, audit, analysis, Disposal measures. When user behavior triggers risk control conditions (Like remote login, Frequent account input errors, etc) When, We will only collect your WIFI information (bssid, ssid) , Base station information, Will not collect the above information from ordinary users.

(two) The situation where your personal information is collected and used to expand the functionality

1, Extended functions provided based on system permissions

To enhance your shopping experience and safeguard our products/Service Function Implementation and Safe and Stable Operation Objectives, We may apply for or use the relevant permissions of the operating system in the extended functions to collect and use your personal information. The purpose of applying for corresponding application permissions, Please refer to the scope and usage instructions "APP List of Permission Usage Status" . If you do not agree to the authorization APP Obtain relevant operating system permissions, You may not be able to use the corresponding business functions, But it does not affect your use of other business functions. You can set it up on your device or "Personal Center-set up-Privacy settings-System permission settings" View item by item in the middle APP Status of permissions, And they can decide to turn on or off these permissions at any time on their own. in addition, We will also provide you with some extension functions based on the clipboard, When you copy the unique password, download APP When receiving the coupon activity password, Your clipboard function may be called; We have set strict cutting plate filtering rules, Only upload clipboard information that meets the filtering criteria, Not able to upload all the content of the clipboard, You can also disable our authorization to access clipboard information on the settings page.

2, Expand member services

You can choose to complete your personal information, Including your nickname, head portrait, Gender, age group, size, Birthday information, So that we can provide you with personalized display, Member birthday privileges, Expanded membership service for size recommendations; You can "Account and Security" Page binding email, Upgrade the security level of your account. If you do not provide this information, It won't affect your use kshein Basic functions of Korean Trade Connect products or services.

(three) The situation where we obtain your personal information from third parties

When you log in directly through a third-party account and use our product/Or when providing services, We may obtain your authorized shared account information from third parties (head portrait, nickname, cell-phone number, Email number and authorization page prompt information) , And after you agree to this privacy policy, your third-party account will be linked to your kshein Bind or associate Korean Trade Pass account. We will follow the agreement with the third party, After confirming the legality of the source of personal information, Subject to compliance with relevant laws and regulations, Using your personal information.

We promise, We indirectly obtain the amount of your personal information from third parties to realize our product/The minimum quantity required for service functions.

(four) Rules for the Use of Your Personal Information

1, We will comply with the provisions of this privacy policy and strive to implement our product and/Or use the collected personal information through service functions.

2, After collecting your personal information, We will use technological means to de identify your personal information.

3, Please pay attention, You are using our product and/All personal information provided during the service or service, Unless you delete or refuse our collection through system settings, Otherwise, it will affect your use of our product/Or continue to authorize us to use during the service period.

4, We will evaluate our products and/Or conduct statistics on service usage, And may share these statistical information with the public or third parties, To showcase our products and/Overall usage trend of services or services, But these statistical information do not include any of your identification information.

5, When we display your personal information, We will adopt a method that includes content replacement, Anonymous processing method to anonymize your information, To protect your information security.

6, Regarding the functions and scenarios not explicitly stated in this privacy policy, We will use this feature or scenario when you actually use it, Show you the corresponding rules for collecting and using personal information, And obtain your explicit consent.  

two, How do we use it Cookie Compared to similar technologies

(one) Cookie

1, To ensure the normal operation of the website, To provide you with a more relaxed access experience, Recommend content that may be of interest to you, We will store a name on your computer or mobile device Cookie The small data file, Cookie Usually includes identifiers, Site name and some numbers and characters. With the help of Cookie, The website can store your preferences or shopping cart/Data on items and other items in the shopping bag.

2, You can manage or delete according to your preferences Cookie. You can clear all saved files on your computer Cookie, Most web browsers have blocking features Cookie The function. But if you do this, You need to change the user settings every time you visit our website, It may also cause some functions to malfunction. To learn how to change browser settings, Please visit the relevant settings page of the browser you are using.

 

(two) Website beacons and pixel tags

except Cookie Outside, We will also use other similar technologies such as website beacons and pixel tags on the website. for example, The email we send you may contain address links to our website content, If you click on the link, We will track this click, Help us understand your product or service preferences so that we can proactively improve the customer service experience. A website beacon is typically a transparent image embedded in a website or email. Using pixel tags in emails, We can know if the email has been opened. If you don't want your activities to be tracked in this way, You can unsubscribe from our mailing list at any time.

(three) Third party SDK, plug-in unit

To ensure the safety of our products and/Or the service runs stably and you can fully enjoy and use our products and services/Or the necessity of the service, Additional features, Our application will embed authorized partners SDK Or other similar applications. We will provide application programming interfaces for authorized partners to obtain relevant information (API) , Software tool development kit (SDK) Conduct strict safety checks, And conduct information security audits on key third parties, To verify whether the personal information security protection measures of third parties are met kshein Requirements of Hanmao Tong. The authorized partners we access use SDK Please refer to here "Third party SDK Personal Information Collection Checklist" . For the plugins used in WeChat mini programs, You can enter the mini program by, Click on the top right corner in sequence ". . . " Symbol--The name of the mini program in the bottom left corner-- "More information" , To view service provider information.

three, How do we share, Entrusted processing, transfer the possession of, Publicly disclose your personal information

(one) share

1, We will not work with kshein Any company other than Hanmao Tong, Organizations and individuals share your personal information, Except for the following situations:

(1) Sharing with separate consent: After obtaining your separate consent, We will share your personal information with other parties.

(2) According to applicable laws and regulations, Requirements of legal procedures, Sharing is necessary under mandatory administrative or judicial requirements.

2, Based on the need to fully provide you with our products and services, We may share your personal information with our affiliates or related products, But we will only share necessary personal information, And subject to the scope and purpose stated in this privacy policy. If our affiliated parties or products want to change the purpose of processing personal information, Range, We will seek your authorization and consent again.

(1) When you purchase kshein When Han Maotong operates its own goods or services, kshein Related parties of Hanmao Tong will need to issue corresponding invoices for you in accordance with the law, For this, we need to provide your order number, Order Product Name, Share information on the quantity and amount of goods with the corresponding invoicing related parties. Regarding the issuance of invoices kshein Korea Trade Clearance Joint Party, You can do it through kshein Query the operating entity certificates and licenses publicly announced on the Korean Trade Platform; You can also complete the transaction through "My order" — "Order details" — "Invoice information" Check the specific invoicing party.

(2) When you pass through kshein Hanmao Tong APP When using the sharing promotion or product collection function, To make it more convenient for you to promote the products you are interested in, Check the records of the products you have promoted and the promotion revenue, We will move towards kshein Only Enjoy, a subsidiary of Hanmao Tong, shares your promotion history with us, Product Collection Information, If any users generate transaction orders through your promotion, The corresponding transaction order number and revenue amount will also be shared with Weixiangke. More functions (Such as promotion position management, Profit withdrawal) , You can log in to Weixiangke by downloading APP understand.

(3) When you use kshein Login to Han Mao Tong account kshein Only Enjoy Customer under Hanmao Tong, Flower Sea Warehouse, When it comes to purchasing products on behalf of others, You agree to provide your mobile phone number, Sharing shipping address information to this type of business product, So that you can quickly use the necessary scenario functions of such business products; And when you have already linked to WeChat, Inform you of order service progress through WeChat official account.

3, Share with authorized partners: Only for the purpose stated in this privacy policy, Some of our services will be jointly provided by us and authorized partners. We may share some of your personal information with our partners, To provide better customer service and user experience. We will only do so legally, proper, necessary, given, Clear purpose for sharing your personal information, And will only share personal information necessary for providing services. Our partners have no right to use shared personal information for purposes unrelated to products or services. For our sharing with partners, We will sign a strict data processing agreement with them, Require them to fulfill their information security obligations. We share your personal information with third-party entities, Please refer to this for the content and purpose "Basic information on sharing personal information with third parties" .

4, In order to comply with the law, Execute or apply our terms of use and other agreements, Or for the sake of protection kshein Hanmao Tong, You or others kshein The rights, property, or safety of users of Hanmao Tong, For example, to prevent illegal activities such as fraud and reduce credit risk, And exchange information with other companies and organizations. however, This does not include selling for profit in violation of the commitments made in this privacy policy, lease, Personal information shared or disclosed in other ways.

5, Companies with whom we share personal information, Organizations and individuals, We will sign a strict confidentiality agreement with them, Request them to follow our instructions, This privacy policy and any other related confidentiality and security measures are used to process personal information. Regarding the use of sensitive personal information, We require third parties to adopt data anonymization and encryption techniques, So as to better protect users' personal information.

(two) Entrusted processing

We may entrust authorized partners to process your personal information, In order to provide you with corresponding products or services. But we will only do it legally, proper, necessary, given, Clear purpose for sharing your personal information, And will only entrust the processing of personal information necessary for providing products or services. Our partners have no right to use the personal information entrusted for processing for any other purpose, If it uses your personal information for purposes that we have not delegated, We will obtain your consent separately. For our entrusted processing partners, We will sign a strict data processing agreement with them, Require them to fulfill their information security obligations. Our partners include the following types:

1, Suppliers of goods or technical services. We may delegate the processing of your personal information to third parties who support our functions. These supports include supplying our goods or providing infrastructure technology services, Logistics delivery service, Payment Services, Data processing, etc. The purpose of entrusting the processing of this information is to enable our product to/Or the functionality of the service, For example, we must entrust the logistics service provider to process your order information in order to arrange delivery (You can do it through "My order" — "Order details" Real time access to specific service provider information) ; Alternatively, we may need to entrust your order number and amount to a third-party payment institution for processing, in order for them to confirm your payment instructions and complete the payment.

2, Partners in Advertising and Promotion. When our partners use our products and/When the user group of the service provides promotional and advertising services, We will entrust these partners to handle indirect portrait tags that cannot identify your personal identity, as well as de identified device information or anonymized devices, network, Channel information, And entrust the processing of de identified statistical analysis information, To provide programmatic advertising services. These pieces of information are only intended to improve the coverage and effective reach of the promotion, Will not recognize or associate with your true identity. We will also collaborate with third-party platforms/media/Operator cooperation based on devices that are de identified or anonymized, Tag information recommends personalized products or services to you, We will not report to the platform during this process/media/The operator provides information that can be used to identify your personal identity.  

(three) transfer the possession of

We will not transfer your personal information to any company, Organizations and individuals, Except for the following situations:

1, Transfer with separate consent: After obtaining your separate consent, We will transfer your personal information to other parties;

2, According to applicable laws and regulations, Requirements of legal procedures, Provide necessary information for mandatory administrative or judicial requirements;

3, Complies with the relevant agreement signed with you (Including electronic agreements signed online and corresponding platform rules) Or as provided by other legal documents;

4, When it comes to mergers, Acquisition, When transferring assets or similar transactions, If it involves the transfer of personal information, We will request new companies that hold your personal information, The organization continues to be bound by this privacy policy, otherwise, We will request the company, The organization is seeking your authorization and consent again.

(four) Public disclosure

We will only do so in the following situations, Only then will your personal information be publicly disclosed:

1, Obtaining your individual consent or based on your voluntary choice, We may publicly disclose your personal information;

2, According to the law, Regulatory requirements, In cases where mandatory administrative law enforcement or judicial requirements require the provision of your personal information, We may publicly disclose your personal information based on the required type and disclosure method of personal information. Subject to compliance with laws and regulations, When we receive the request for disclosure of the above information, We will require the issuance of corresponding legal documents, Like a subpoena or investigation letter. We firmly believe that, For the information requested from us, Transparency should be maintained as much as possible within the scope permitted by law. We have carefully reviewed all requests, To ensure that it has legal basis, And only limited to data obtained by law enforcement agencies for specific investigation purposes and with legitimate rights. Subject to legal and regulatory permits, The documents we disclose are all protected by encryption keys.

four, How do we protect and preserve your personal information

(one) Technologies and Measures for Personal Information Protection

1, Data security technical measures

We have adopted measures that comply with industry standards, Reasonable and feasible security measures to protect the security of the personal information you provide, Prevent unauthorized access to personal information, Public disclosure, use, modify, Damaged or lost. We will use encryption technology (as TLS, AES etc) , Desensitization and anonymization technologies enhance the security of personal information; We will use trusted protection mechanisms to prevent personal information from being maliciously attacked; We will deploy access control mechanisms, Make every effort to ensure that only authorized personnel have access to personal information; Deploy data security monitoring mechanism, Make every effort to ensure that data is in the data lifecycle (data acquisition, storage, transmission, use, Sharing and Destruction) Get security guarantees in the middle.

2, Other safety measures

We establish specialized management systems, Process and organization to ensure the security of personal information storage and use; We have established a confidentiality agreement for our information contacts, Monitoring and auditing mechanisms for comprehensive security control of data; We have established an Information Security Committee and set up a dedicated department for information protection, Data Security Emergency Response Organization to Promote and Ensure Personal Information Security. ; We have established an information security training system, Conduct information security awareness training for all employees through various means, Enhance employees' awareness of information security and privacy security, Ensure the security of members' personal information; kshein The Hanmao Tong website and payment system have both obtained the Level 3 security protection certification issued by the Ministry of Public Security, meanwhile kshein Hanmao Tong has also met the requirements of authoritative certification for international information security management systems, get ISO 27001: 2013 authentication; Also achieved ISO/IEC 27701: 2019 Privacy Information Management System Certification.

3, We only allow those who need to know this information kshein Hanmao Tong and kshein Employees of the Korean Trade Clearance Union, Partner access to personal information, And strict access control and monitoring mechanisms have been set up for this purpose. We also require all personnel who may have access to your personal information to fulfill corresponding confidentiality obligations. If these obligations are not fulfilled, May be held legally responsible or suspended kshein The cooperative relationship of Hanmao Tong.

4, We will take all reasonable and feasible measures, Ensure that unrelated personal information is not collected. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, Unless it is necessary to extend the retention period or permitted by law. for example "Electronic Commerce Law of the People's Republic of China" Request product and service information, The retention time of transaction information shall not be less than three years from the date of completion of the transaction. After your personal information exceeds the retention period, We will delete your personal information as required by applicable laws, Or anonymize it.

5, Internet is not an absolutely safe environment, And email, instant messaging , It is uncertain whether social media and other communication methods with other users are fully encrypted, We suggest that you use complex passwords when using such tools, And pay attention to protecting the security of your personal information. When you are kshein When conducting online transactions of goods or services with third parties on the Han Mao Tong website, You inevitably have to disclose your personal information to the counterparty or potential counterparty, Such as contact information or postal address, etc. Please protect your personal information properly, Provide to others only when necessary.

6, Safety emergency response. After the unfortunate occurrence of a personal information security incident, We will comply with the requirements of laws and regulations, Timely inform you: Basic information and possible impacts of security incidents, The disposal measures we have taken or will take, Suggestions for you to independently prevent and reduce risks, Remedial measures for you, etc. We will also promptly send the relevant information of the event via email, letter, Telephone, Notify you through push notifications and other means, When it is difficult to inform individual information subjects one by one, We will take reasonable measures, Effective way to publish announcements. meanwhile, We will also comply with regulatory requirements, Proactively report the handling of personal information security incidents to regulatory authorities.

Regarding personal information leakage, damage, Security risks such as loss, We have established a safety emergency response mechanism and emergency response team, Standardize the requirements and processes for handling security incidents at the institutional level. Implement classification and grading of security incidents, Initiate targeted safety emergency plans for different events, Perform event detection, inhibition, eradicate, recovery, Develop remedial measures, Collaborate with relevant departments to trace and crack down on.

7, If you have any questions about our personal information protection, You can contact us through the contact information provided at the bottom of this policy. If you discover that your personal information has been leaked, Especially if your account and password have been leaked, Please immediately go through the bottom of this policy [How to contact us] Contact us through the agreed upon contact information, So that we can take corresponding measures.

(two) Preservation of Personal Information

1, Your personal information will be stored within the territory of the People's Republic of China. If you use cross-border transaction services, And it is necessary to transfer your personal information overseas to complete the transaction, We will require the recipient to follow our instructions, This privacy policy and any other relevant confidentiality and security measures are in place to handle this personal information.

2, Please pay attention, When you successfully apply for cancellation kshein After the Korean Trade Pass account, We will delete or anonymize your personal information.

3, If we terminate the service or operation, We will notify you at least thirty days in advance, And delete or anonymize your personal information after terminating the service or operation.

4, We will only retain your personal information for the period necessary to achieve the purposes stated in this privacy policy, Except for those with mandatory retention requirements by law, for example "Electronic Commerce Law" Specify product and service information, The retention time of transaction information shall not be less than three years from the date of completion of the transaction.

five, How do you manage your personal information

You can access and manage your personal information through the following methods:

1, View and correct your personal information

You have the right to access and correct your personal information at any time, Except for exceptions stipulated by laws and regulations, You can access and correct your personal information through the following methods:

(1) Account information: PC You can do it on the end "my kshein Hanmao Tong" The page's "My account" Please refer to the menu for your submission kshein All personal information of Hanmao Tong (Including basic information, Size information) , You can also update other personal information besides real name authentication information through the above channels (Your real name authentication information is the name and ID card information you used during real name authentication) ; It can also be done at "my kshein Hanmao Tong" Homepage through "Account security level" Right prompt to enter "Security Center" Set your login name, Modify your bound phone number, Verify email, Set security issues, View your authentication information.

On mobile devices, You can "Personal Center—Gear icon in the upper right corner—Privacy settings—Personal Information Viewing and Exporting" Interface to view your personal information, You can do it through "Personal Center—click kshein Han Mao Tong member profile picture" or "Personal Center—Gear icon in the upper right corner—kshein Hanmao Tong member" Set up your personal profile (Including profile picture, nickname, Receiving address, birthday, Image and height, weight, Shoulder width, bust, the waist, Size information related to hip circumference) ; You can also use "Personal Center—Gear icon in the upper right corner—Account and Security" Set your login name, Modify your bound phone number, Verify email, View your real name authentication information, Manage your associated account information; If you modify your birthday information, You may need to contact our customer service to make changes.

(2) Order information: PC You can access it through "my kshein Hanmao Tong" In my trading menu on the page "Order management" View all your orders and their status (Including completed, Cancelled) ; On the mobile end, you can use "Personal Center--My order-View all orders" View it. You can choose to delete completed and cancelled orders to delete your order information, You will not be able to use our posting and review functions for deleted orders, At the same time, it may affect our judgment of your purchase information and make it difficult for us to provide corresponding after-sales service. You can also place orders that have already been completed, adopt "Invoice details" View your invoice information or modify the email address for receiving your invoice.

(3) On mobile devices, You can do it through "Personal Center" of "Product Collection" "Brand subscription" "My Tracks " Manage your favorites, subscribe, Browse Footprint Information.

(4) You are using our product and/Other personal information generated during the service process needs to be accessed or corrected, Please feel free to contact us anytime. We will respond to your request in the manner and within the timeframe specified in this privacy policy.

(5) Personal information that cannot be accessed or corrected: In addition to the information listed above, We are currently unable to provide you with access and correction services for some of your personal information, These pieces of information are mainly collected from your device to enhance your user experience and ensure transaction security, Personal information generated when you use additional features that is not voluntarily submitted by you. We will use the above information within your authorized scope, You are unable to access and make corrections, But you can contact us for deletion or anonymization.

2, Delete your personal information

You can find it in your shopping cart, Personal Center "Product Collection" "Brand subscription" "My Tracks " "My order" Manage or delete your additional purchases, Collection, subscribe, Browse Footprints, Order information. You can delete or manage the search keyword information you previously entered below the search box.

In the following situations, You can submit a request to us to delete personal information:

(1) If our handling of personal information violates laws and regulations;

(2) If we collect, Use your personal information, But without your consent;

(3) If our handling of personal information seriously violates our agreement with you;

If we decide to respond to your deletion request, We will also notify the entities that have obtained your personal information from us at the same time, Request timely deletion, Unless otherwise specified by laws and regulations, Or these entities have obtained your independent authorization. When you delete information from our service, Due to applicable laws and security technology limitations, We may not be able to immediately delete the corresponding information from the system, We will securely store your personal information and restrict any further processing of it, Until deletion or anonymization can be achieved.

3, Change the scope of your authorization or revoke your authorization

You can change or revoke your authorization through the following methods:

(1) You can delete the information by, Turn off device functionality, stay kshein Through the Korean Trade Pass website or software "Personal Center-set up-Privacy settings-System permission settings" Change the scope of your authorization for us to continue collecting personal information or revoke your authorization through other means.

(2) Based on the specific service you are using, You can send an email to privacy@vipshop. com Make relevant requests and operations. We will process your request within a reasonable time after you make it, And it will be based on your request, No longer collect thereafter, Use and/Or disclose your personal information.

(3) You can also cancel your account by canceling it, Revoke all authorization for us to continue collecting your personal information.

Please understand, Each business function requires some basic personal information to be completed, When you withdraw your consent or authorization, We are unable to continue providing services corresponding to the withdrawal of consent or authorization for you, We will no longer process your corresponding personal information. But your decision to withdraw consent or authorization, It will not affect the personal information processing previously carried out based on your authorization.

4, Personal Information Subject Account Cancellation

You can do it through PC end "customer service—Service Centre—Cancel account" , Or on mobile devices APP "Personal Center—Gear icon in the upper right corner—Account and Security—Cancel account" Directly apply for account cancellation. Regarding the method of canceling your account and the conditions you should meet, Please refer to "kshein Notice on Account Cancellation of Hanmao Tong" , After you cancel your account, We will stop providing you with products and/Or service, Unless otherwise provided by laws and regulations, We will delete your personal information.

5, If you do not want to accept the promotional information we send you, You can cancel at any time through the following methods:

(1) You can do it through PC Promotion information for canceling email subscriptions in the email subscription menu of the end account settings page.

(2) You can reply at any time "TD" To cancel the mobile promotion SMS we sent you.

(3) You can do it through mobile devices APP "Personal Center-Gear icon in the upper right corner-Receive notifications" Set whether to accept our approval "notice" Products and promotional information pushed to you.

(4) To protect your privacy, We will not push you about religious beliefs in any way or through any means, nature, Promotions or product information related to sensitive content such as diseases are provided to you.

6, Personal information subject obtains a copy of personal information.

You have the right to obtain a copy of your personal information, You can operate it yourself through the following methods: open kshein Hanmao Tong App "Personal Center—Gear icon in the upper right corner—Privacy settings—Personal Information Viewing and Exporting" Export a copy of your personal information from the interface. If you need to obtain a copy of the other personal information we have collected from you, In compliance with relevant legal regulations and technical requirements, On the premise of feasible cost, We will provide you with the information you requested in accordance with the law. To ensure the security of your information, When you make a request to us, you should provide us with necessary basic information for preliminary verification of your true identity, And verify the identity between the requester and the registered user.

7, In response to your above request

If you are unable to access it through the above methods, Correction or deletion of your personal information, Or you may need to consult, Correct or delete your use of our product and/Or other personal information generated during the service, Or do you think kshein Hanmao Tong has any violations of laws and regulations or agreements with you regarding the collection or use of personal information, You can contact us through the methods below this agreement. To ensure safety, We may need you to provide a written request, Or prove your identity in other ways, After receiving your feedback and verifying your identity, we will 15 Reply to your request within days. For your reasonable request, We generally do not charge any fees, But for multiple repetitions, Requests beyond reasonable limits, We will charge a certain cost fee depending on the situation. For those baseless repetitions, Need too many technical means (for example, Need to develop new systems or fundamentally change current practices) , Bringing risks to the legitimate rights and interests of others or being very unrealistic (for example, Involving information stored on backup tapes) The request, We may refuse.

six, How do we handle the personal information of minors

1, In e-commerce activities, we assume that you have the corresponding capacity for civil conduct. If you are 18 Minors under the age of one, When using our product and/Or before service, You should obtain the consent of your guardian in advance.

2, If there is evidence to prove that minors registered and used our products without obtaining the consent of their guardians/Or service, We will consult with the relevant guardians, And try to delete relevant personal information as soon as possible.

3, If you are 14 Children under one year old, Before you use our services, You and your guardian should carefully read our specially formulated guidelines "kshein Hanmao Tong Children's Personal Information Protection Rules" Understand more specific content, Ensure that guardianship is obtained "kshein Hanmao Tong Children's Personal Information Protection Rules" After agreeing, You can only use our services under the guidance of your guardian, Ensure your safety when using our services and conducting transactions.

seven, How can your personal information be transferred globally

In principle, Personal information collected and generated during our operations within the territory of the People's Republic of China, Will be stored within the territory of the People's Republic of China, Except for the following situations:

1, The applicable laws have clear provisions;

2, Obtain your separate consent;

3, You conduct cross-border transactions and other personal initiatives through the Internet.

Regarding the above situation, We will ensure that your personal information is adequately protected in accordance with this privacy policy.

nine, Third party SDK

We may use application programming interfaces (API) Or access software development packages provided by third parties (SDK) Necessary data sharing with third parties. Third parties of different versions SDK It will be different, Generally includes third-party account login types, Sharing category, Third party payment category, Map navigation category, Manufacturer push category, Statistical category, Speech recognition, etc, At the same time of access, The platform will fulfill its duty of prudence, Conduct strict safety inspections on partners, Strictly control the acquisition of information by partners and agree on data protection measures.

ten, Notification and Revision

1, To provide you with better service and along with kshein The Development of Hanmao Tong Business, This privacy policy will also be updated accordingly. But without your explicit consent, We will not reduce the rights you are entitled to under this privacy policy. We will kshein Hanmao Tong website, kshein Han Mao Tong will release an updated version on its mobile platform and notify you of the relevant content updates through website announcements or other appropriate means before it takes effect, Please also visit kshein Hanmao Tong to keep up with the latest privacy policies in a timely manner.

2, For significant changes, We will also provide more prominent notifications (We will use methods including but not limited to email, SMS or special prompts on browsing pages, etc, Explain the specific changes to the privacy policy) .

The significant changes referred to in this policy include but are not limited to:

(1) Our service model has undergone significant changes. For the purpose of processing personal information, Types of personal information processed, How personal information is used, etc;

(2) We are in the ownership structure, Significant changes have occurred in organizational structure and other aspects. Like business adjustments, Owner changes caused by bankruptcy mergers and acquisitions, etc;

(3) Personal Information Sharing, The main objects of transfer or public disclosure have changed;

(4) There have been significant changes in your right to participate in personal information processing and the way you exercise it;

(5) Our responsible department for handling personal information security, When there are changes in contact information and complaint channels;

(6) When the personal information security impact assessment report indicates the existence of high risks.

3, We will also archive older versions of this strategy, For your reference.

4, In order for you to receive notifications in a timely manner, We suggest that you notify us promptly when your contact information is updated. If you continue to use our services after this policy update takes effect, It means that you have read it thoroughly, Understand and accept the updated policy and be willing to be bound by it. We encourage you to review this policy every time you use our services. You can use our products and services through "my--set up--Privacy--Privacy Policy" View this policy in the middle.

eleven, How to contact us

1, If you have any questions regarding this privacy policy or matters related to your personal information, Opinions or suggestions, Please contact kshein Han Maotong Customer Service Department conducts preliminary consultation, Customer Service Department Phone Number: 400-6789-888. If you need to obtain a copy of specific personal information, You can send an email to our dedicated personal information protection email address privacy@vipshop. com How to contact us.

2, kshein Hanmaitong platform operator is Auchan Supply Chain Management Co. , Ltd, The registered address is Keyuan Weiyi Road, Laoshan District, Qingdao City, Shandong Province 1 number C floor, The commonly used office address is Keyuan Weiyi Road, Laoshan District, Qingdao City, Shandong Province 1 number C floor.

3, Normally, We will reply within fifteen days. If you are not satisfied with our response, Especially our personal information processing behavior has harmed your legitimate rights and interests, You can also contact NetEase, telecom, Complaints or reports from regulatory departments such as public security and industry and commerce, Or seek a solution by filing a lawsuit with the court with jurisdiction over the defendant's domicile.